Please read our Privacy and Cookie Policies below to understand who we are, what personal data we collect and how we keep it safe, and what are our rights.
Registered business name and address:
4 Bancroft Street
+44 (0) 7770 643508
What information is collected and why?
Whether you are browsing our website or using other services offered on our website (www.harrietkjellman.com), subscribing to our newsletter or mailing list, placing an order, contacting us directly by phone, email or social media, we may collect your name, shipping and billing address, email and telephone number.
To maximise your experience on our website whether using your mobile device or a computer, we collect your mobile device unique phone identifier and IP Address in order to learn about your online shopping habits on our site.
Data is collected and used for intended purposes only.
What is the data used for?
Processing your order
Send requested marketing communication (newsletter)
Provide you with effective customer service when contacting us directly
Securing effective use of our website
How is data processed?
HARRIET KJELLMAN is the data controller and will process your data. We are committed to using all reasonable and appropriate physical, electronic and operational procedures to safeguard and secure the collected personal data, prevent unauthorised access, maintain data accuracy, and to ensure the correct use of information.
These procedures are reviewed regularly to ensure your data is kept secure and that we are compliant with legal requirements and your own personal wishes.
In order for us to deliver efficient and safe shopping experiences to our customers, we use external suppliers to deliver varies services to meet our business needs in the UK and internationally. These suppliers are market leaders in their sectors and have their own privacy policies. We may share your data with these suppliers and will process your data only under our instructions.
We use the following suppliers:
Payment Providers: Shopify payments powered by Stripe, Paypal
Marketing: Mailchimp, Facebook, Instagram, Twitter
Delivery: Royal Mail, CSM Logistics, UPS, Parcel Monkey
Website services: Squarespace, Google
Links to third parties
How long is your information stored?
We do not keep your personal data for longer than necessary, however this depends on the purpose the data was collected for or how the data is being processed.
The data collected during the process of placing an order with us will be retained for seven years in accordance to UK tax law.
Once unsubscribing from our newsletter you will not receive any marketing communication. The data collected when you opted in to receive our marketing communication will be retained for 12 months.
What are your rights in regards to your data?
Ask us what personal data we have about you, and to get a copy of it.
Ask us to amend your personal data.
Amend how your personal data is used in certain circumstances.
Tell us to stop sending you marketing communication.
You can do this by contacting us by email, letter or telephone. We will respond to your request within one moth.
Last updated: 01/11/2018
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. A cookie file is stored in your web browser and allows the Service or a thirparty to recognise you and make your next visit easier and the Service more useful to you.
Cookies have different functions, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
Cookies can be "persistent" or "session" cookies.
To increase online security when using our website, i.e. log in to access secure areas of our website when placing and order and processing your paymant.
Remember your shopping cart content when navigating our website.
Enhance the user experience of our website.
Monitor user behaviour of our website visitors, i.e. time spent on the site, pages viewed, number of visitors, etc.
Deliver marketing on variety of platforms, i.e. Instagram, Facebook and Twitter.
Enable you to share our content via social media, i.e. Instagram, Facebook, Twitter and Pinterest
Third party cookies
To enhance and monitor our website performance, user behaviour, and deliver advertisements, we may use third parties cookies in addition to our own cookies..
You can learn more about cookies and the following third party websites:
· AllAboutCookies: tp://www.allaboutcookies.org/
· Network Advertising Initiative: tp://www.networkadvertising.org/
What are your rights in regards to cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Changes to Policies